Important Information
Policies
To help make your stay at Burj Al Arab Jumeirah in Dubai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Free private parking is possible on site (reservation is needed).
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 4 years old stay for free when using an available cot. People 12 years old and over stay for AED 1,500 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests including children staying at Burj Al Arab Jumeirah are required to present valid original identification upon check-in, which may be either a Passport or a GCC/ UAE National ID card.